Data Protection

Privacy Policy sozu88 — Personal Data Protection for Malaysian Players

At sozu88, your privacy is not just a legal obligation — it is our commitment. Find out exactly how we collect, use, and protect your personal data at all times.

Updated: January 2026 256-bit SSL Encryption Active
SSL 256-bit
Full Encryption
Secure KYC
Identity Verification
No Data Sales
Your information is secure
Secure Servers
Protected Infrastructure

Sozu88's Six Core Pillars of Data Protection

Every aspect of personal data management at sozu88 is designed with the security and trust of Malaysian players as the top priority.

Minimum Data Collection

Sozu88 only collects data that is strictly necessary for platform operations and legal compliance. We do not collect excessive information that is irrelevant to the services we provide to you.

Military-Grade Encryption

All data transmitted between your device and sozu88 servers is protected using 256-bit SSL encryption — the same standard used by financial institutions and major banks worldwide.

No Personal Data Sales

Sozu88 has never and will never sell, rent or trade players' personal data to any third party for commercial marketing purposes without your explicit consent.

Integrated & Secure KYC

Our KYC verification process uses a certified digital identity verification platform. Documents you upload are stored in an encrypted environment and are accessible only to authorised staff.

Your Data, Your Control

Sozu88 players have the full right to access, amend, download, or request deletion of their personal data at any time. Simply contact our support team and we will process your request promptly.

24/7 Security Monitoring

The sozu88 cybersecurity team monitors the platform infrastructure around the clock to detect and address any threats or suspicious activity before they can impact player data.


01 Introduction & Scope of Privacy Policy

This Privacy Policy is published by sozu88 and applies to all users who register, browse, or use our platform — whether through the sozu88.com website, the mobile app, or any of our other official digital channels.

We understand that your trust in sozu88 depends greatly on how we handle your personal information. We are therefore committed to being fully transparent about what data we collect, why it is collected, how it is used, and with whom it may be shared under certain circumstances.

This Privacy Policy should be read together with Terms and Conditions sozu88. Both documents together form the complete agreement regarding your use of the platform and the management of your personal data.

Note: By registering or using the sozu88 platform, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

02 Types of Personal Data We Collect

Sozu88 collects your personal data from several sources depending on how you interact with our platform. The following are the categories of information we may collect:

Data Category Information Details Resources
Identity Data Full name, identification card number, date of birth, gender, nationality Account registration, KYC
Contact Data Email address, mobile phone number, residential address Account Registration
Financial Data Bank account number, bank name, e-wallet details (TnG, Boost, GrabPay) Deposits & Withdrawals
Activity Data Game history, betting records, login times, favourite games Platform Usage
Technical Data IP address, device type, operating system, browser version, cookie data Automatically during browsing
Document Data Copy of identification card, bank statement, verification selfie (for KYC) KYC Verification Process

All data is collected lawfully through your consent, contractual necessity, or legal obligation. sozu88 does not collect sensitive information such as biometric data, medical records or your political views.

03 How We Use Your Personal Data

The personal data we collect is used exclusively for the following purposes:

  • Account Management: Creating, verifying, and maintaining your player account on the sozu88 platform, including the login process and account security;
  • Financial Transaction Processing: Securely processing your deposits and withdrawals via your preferred payment method in MYR;
  • KYC Verification: Verifying your identity to confirm you meet the age eligibility requirements and comply with applicable anti-money laundering laws;
  • Customer Support: Providing effective technical support and customer service whenever you contact our team;
  • Relevant Marketing: Sending you promotional offers, bonuses, and the latest news about sozu88 — only if you have consented to receive them;
  • Platform Security: Detecting and preventing fraud, money laundering, multiple account ownership, and other harmful activities;
  • Legal Compliance: Meeting compliance obligations, financial reporting requirements, and the directives of relevant regulatory bodies.

Important: sozu88 will not use your personal data for any purposes not listed above without first obtaining your additional consent.

04 Data Sharing & Disclosure

Sozu88 respects your privacy and does not share your personal data with external parties except in the following limited and controlled circumstances:

  • Trusted Service Providers: We share necessary data with payment providers (such as FPX and DuitNow processors), gaming software suppliers, and KYC verification platforms, all of whom are bound by strict confidentiality agreements with us;
  • Legal Requirements: When required by law, court order, or a legitimate request from a relevant law enforcement agency or regulatory body;
  • Fraud Prevention: We may share information with cybersecurity firms or fraud prevention organisations to protect the integrity of the platform and the interests of all players;
  • Business Transfers: If sozu88 is involved in any merger, acquisition or asset transfer, player data may be transferred as part of that process with reasonable prior notice to you.

Note: sozu88 has never sold, rented or traded your personal data to advertisers, third-party marketing companies or any other commercial entity. This is an absolute policy with no exceptions.

05 Security & Data Protection

The security of your personal data is sozu88's highest priority. We implement comprehensive technical and organisational security measures to protect your information from unauthorised access, loss, or accidental disclosure:

  • Data encryption in transit using TLS 1.3 and 256-bit SSL protocols;
  • Data encryption at rest within the database using AES-256;
  • Role-based access control (RBAC) — only authorised staff can access player data, and only to the extent required for their specific duties;
  • Two-factor authentication (2FA) is mandatory for all sozu88 staff accessing internal systems;
  • Regular security audits and penetration testing conducted by independent security experts;
  • A tested incident response plan, ready to be activated in the event of any data breach.

That said, no security system in the world can guarantee 100% absolute protection. We ask that you also do your part by using a strong password, enabling 2FA, and never sharing your login credentials with anyone.

06 Cookies & Tracking Technologies

Sozu88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled;
  • Preference Cookies: Saving your preferences such as language, currency, and display settings for a more personalised experience;
  • Analytics Cookies: Helping us understand how players use our platform so we can make meaningful improvements. This data is collected in aggregate and anonymised form;
  • Marketing Cookies: Used to display relevant advertisements and promotional offers to you based on your interests. You may opt out of this type of cookie.

You can manage your cookie preferences through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some sozu88 platform features.

sozu88 uses our own internal platform analytics. We do not integrate third-party tracking tools that could export your personal data outside the sozu88 infrastructure without our control.

07 Data Retention Period

Sozu88 retains your personal data for as long as your account is active or as long as necessary to provide services to you. After account closure, we may retain some of your data for a specific period for the following purposes:

  • Legal Compliance: Financial transaction records and KYC verification data are retained for a minimum of seven years as required by applicable financial and anti-money laundering laws;
  • Dispute Resolution: Data related to transactions and account activity is retained for as long as necessary to resolve any outstanding claims or disputes;
  • Fraud Prevention: Certain information may be retained for a longer period to prevent the same account from being re-registered after a ban due to fraud.

Once the required retention period has ended, your data will be securely deleted using industry-standard data erasure methods.

08 Your Rights as a sozu88 Player

As a sozu88 player, you have the following rights regarding your personal data, subject to applicable laws:

Right of Access

You have the right to obtain a copy of the personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete personal data in our records.

Right to Erasure

You may request the deletion of your personal data, subject to our legal retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for portability purposes.

Right to Restriction

In certain circumstances, you may request that we restrict the processing of your personal data.

To exercise any of the above rights, please contact the sozu88 customer support team via Live Chat, available 24/7 on our platform. We will process your request within 30 business days.

09 Child Data Protection

The sozu88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from children under the age of 18.

If we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to:

  • Deleting all data related to the minor from our systems;
  • Immediately closing the associated account;
  • Reporting the incident to the relevant authorities where necessary.

If you become aware that a minor has registered or is using the sozu88 platform, please contact our team immediately so we can take the appropriate action.

10 Privacy Policy Amendments & Contact Us

Sozu88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. Any significant changes will be communicated to you via a notice on the platform or an email to your registered address.

We encourage you to review this page regularly to stay informed about how we protect your privacy. The "Updated" date at the top of this page indicates when this Privacy Policy was last reviewed.

If you have any questions, concerns or requests regarding this Privacy Policy or the management of your personal data, we are here to help through the following channels:

  • Live Chat: Available 24/7 directly on the sozu88 platform — the fastest way to get a response;
  • Email: [email protected] — for detailed enquiries that require supporting documentation.

This Privacy Policy was last updated on January 2026. Your continued use of the sozu88 platform after any amendments are published will be considered your acceptance of the updated Privacy Policy.


Your Data is Safe. Your Game is Fun.

Now you know how sozu88 safeguards your privacy. With industry-grade security, a transparent KYC process, and an unwavering commitment to data protection, you can play with complete peace of mind.

256-bit SSL Encryption  |  Integrated KYC  |  No Data Sales  |  18+ Only


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